Privacy Policy
This Privacy Policy describes how The Classicot, operated under PRAHLAD RAI & GRAND SON (“we”, “our”, “us”), collects, uses, processes, and protects your personal information when you access or use our website and services.
By accessing or using our website, you agree to the terms of this Privacy Policy.
1. Applicability
This Privacy Policy applies to all users who access, browse, or make purchases through our website.
2. Information We Collect
We may collect the following categories of information:
a. Personal Information
- Full name
- Email address
- Phone number
- Shipping and billing address
b. Transaction Information
- Order details
- Purchase history
- Payment status
c. Technical & Usage Information
- IP address
- Browser type and device information
- Pages visited and interaction data
- Cookies and similar technologies
3. Payment Information
We do not collect or store your payment credentials, such as card details, UPI PINs, or banking information.
All payments are processed securely through third-party payment gateways. These providers are compliant with applicable security standards and have their own privacy policies governing the use of your information.
4. Purpose of Data Collection
We process your information for the following purposes:
- To process, fulfill, and deliver orders
- To communicate order updates and respond to queries
- To provide customer support
- To improve website functionality and user experience
- To analyze usage patterns and business performance
- To send promotional communications (where applicable)
- To comply with legal and regulatory obligations
5. Disclosure of Information
We do not sell, rent, or trade your personal information.
However, we may share your information with:
- Payment processing partners
- Logistics and shipping providers
- Technology and analytics service providers
- Government or regulatory authorities, where required by law
Such disclosures are limited to the extent necessary for business operations or legal compliance.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Enhance user experience
- Recognize returning users
- Analyze website traffic and behavior
You may modify your browser settings to decline cookies; however, certain features of the website may not function properly.
7. Data Security
We implement reasonable technical and organizational safeguards to protect your personal information from unauthorized access, disclosure, or misuse.
However, no system is completely secure, and we cannot guarantee absolute security of data transmitted over the internet.
8. Data Retention
We retain your information only for as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal, accounting, or regulatory requirements
9. User Rights
Subject to applicable laws, you may:
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent for data processing
Requests may be made via the contact details provided below.
10. Third-Party Services
Our website may contain links or integrations with third-party services (such as payment gateways, analytics tools, and advertising platforms).
We may use advertising and analytics tools such as Meta Pixel, Google Analytics, or similar technologies to understand user behavior, improve our services, and deliver relevant advertisements.
These third-party services have their own privacy policies, and we are not responsible for their practices. Users are advised to review their respective privacy policies.
11. Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time.
Any changes will be reflected on this page with an updated effective date.
12. Contact Information
For any questions, concerns, or requests related to this Privacy Policy, you may contact:
Email: prahladraigrandson@gmail.com
Brand Name: The Classicot
Business Name: PRAHLAD RAI & GRAND SON
